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Inbound Call Center Representative
Principle Choice Solutions · Remote (US; listed under El Paso, TX) · Posted 2026-10-18
$34,902 – $45,157/yr
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About this role
Principle Choice Solutions is hiring remote Inbound Call Center Representatives for an October 2026 start, supporting Veterans with questions about their care. The role offers 100% remote work with company-provided equipment, paid training, and full-time benefits. Compensation is $16.78 per hour plus a $4.93 per hour health and welfare benefit — about $45,157 per year combined at full-time hours.
Key responsibilities
- Answer inbound calls from Veterans and healthcare providers professionally
- Resolve questions and connect callers with the information they need
- Document interactions accurately in internal systems
- Follow call-quality standards and privacy requirements
What you'll need
- Customer service or call-center experience helpful; training provided
- Clear, patient phone communication
- Able to work a set full-time schedule remotely
- Quiet home workspace and reliable internet
Benefits
- $16.78/hour base wage plus $4.93/hour health & welfare benefit
- 100% remote with company-provided equipment
- Medical, dental, and vision coverage; paid training
- Paid time off, sick time, 11 paid holidays, and 401(k) with employer match
Listing source: Employer careers page · Details rewritten in our own words. Always verify on the official application page before applying.
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FAQs
Is equipment really provided?
Yes — the posting lists 100% remote work with company-provided equipment and paid training.
What is the total hourly rate?
The base wage is $16.78/hour plus a $4.93/hour health and welfare benefit, totaling $21.71/hour for the first 40 hours a week.