Seasonal Customer Care Representative
About this role
Godiva, through its parent company pladis, is hiring seasonal Customer Care Representatives to work remotely in the United States for the holiday season. You will help chocolate lovers with orders, deliveries, gifts, and product questions during the busiest shopping weeks of the year. This is a full-time seasonal role, ideal for someone warm, patient, and comfortable handling a high volume of contacts. If you enjoy turning a stressful holiday order into a smooth one, this seasonal post is worth a look.
We added this full-time jobs opening on November 05, 2026 after reviewing the employer's posting. This is a remote position, which means day-to-day work happens from your home office with regular online collaboration. The advertised pay for the position is $39,520 – $49,920/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | Godiva (pladis) |
|---|---|
| Job title | Seasonal Customer Care Representative |
| Location | Remote, United States |
| Workplace | Remote |
| Job type | Full-time |
| Category | Full-Time Jobs |
| Salary | $39,520 – $49,920/yr |
| Posted | November 05, 2026 |
| Listing source | Holiday work-from-home roundup (checked Nov 4, 2026) |
What you will do day to day
The employer's listing highlights the following as the main responsibilities of the role:
- Help customers with orders, shipping, delivery tracking, and returns
- Answer product and gifting questions with a warm, helpful tone
- Resolve order problems and escalate complex cases when needed
- Keep accurate contact records in the customer care system
- Work a full-time seasonal schedule through the holiday period
What you will need
- Strong customer service communication skills, written and spoken
- Comfort with a fast-paced seasonal workload and high contact volumes
- A reliable home computer setup and internet connection
- Availability for full-time seasonal work; exact hours and end date not listed
This role suits a candidate looking for a stable, long-term position with a regular schedule and room to grow.
Pay and benefits
The advertised salary range for this position is $39,520 – $49,920/yr, as published by Godiva (pladis). Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $19-$24 per hour (about $39,520-$49,920 annualised at full-time hours)
- Fully remote seasonal work in the United States
- Holiday-season experience with a well-known chocolate brand
- Full-time seasonal hours
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (Holiday work-from-home roundup (checked Nov 4, 2026)), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Tailor your résumé to this listing rather than sending a generic version.
- Research the employer so you can explain, specifically, why you want this role.
- Compare total compensation — benefits and leave — not just the salary line.
- Prepare concrete examples of past results for the interview stage.
Frequently asked questions
Is this a permanent role?
No — this is a seasonal, full-time customer care role for the holiday period.
What is the pay?
The advertised range is $19 to $24 per hour.
How do I apply for the Seasonal Customer Care Representative position?
Use the Apply button on this page — it opens the source listing on Holiday work-from-home roundup (checked Nov 4, 2026). US Jobs Hub never charges job seekers and does not collect applications itself.
Is this position fully remote?
Yes — this role is listed as remote (Remote, United States). Check the official listing for any state, time-zone, or work-authorization limits that apply.
Need help applying? Read our guide: Job Interview Preparation: A Practical Guide — written for full-time jobs applicants in the USA.
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