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Support Operations Engineer I
Pax8 · Remote (United States) · Posted 2026-10-17
$65,000 – $100,000/yr
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About this role
Pax8, a cloud commerce marketplace, is hiring a Support Operations Engineer I — a junior-friendly role (under 2 years of experience) where you turn support data into better systems. You will work with automation, ServiceNow, and emerging AI tooling to make technical support faster and smarter. Ideal for someone early in their tech career who likes solving problems behind the scenes.
Key responsibilities
- Analyze support data to spot trends and improvement opportunities
- Build and maintain automation and ServiceNow workflows
- Experiment with AI tooling to improve support operations
- Partner with support teams to resolve systemic issues
What you'll need
- Junior level — less than 2 years of experience accepted
- Interest in automation, data, and IT systems
- Familiarity with ticketing systems (ServiceNow a plus)
- US-based remote worker
Benefits
- $65K–$100K salary range
- Remote work
- Entry point into cloud tech
Listing source: GlobalWork job board · Details rewritten in our own words. Always verify on the official application page before applying.
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FAQs
Do I need years of experience?
No — this is listed as a junior role for candidates with under 2 years of experience.
What tools will I use?
ServiceNow, automation tooling, and emerging AI support systems.