Veterans Service Representative
About this role
The Department of Veterans Affairs is hiring more than 2,000 Veterans Service Representatives (VSRs) across 60 cities nationwide, from Atlanta to Seattle and Anchorage to San Juan. This is a desk role at the heart of the VA benefits system: you will explain benefit programs, review claims, gather evidence, interview veterans, and make decisions on compensation and pension claims. The position runs on a GS-7 to GS-10 career ladder with promotion potential to GS-10, and it is filled under Direct Hire Authority. The first application cut-off is November 9, 2026, so applying early puts you in the first review group.
We added this government jobs opening on November 06, 2026 after reviewing the employer's posting. The role is based on site in Multiple locations nationwide, United States, so it suits candidates within commuting distance. The advertised pay for the position is $50,460 – $82,007/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | U.S. Department of Veterans Affairs |
|---|---|
| Job title | Veterans Service Representative |
| Location | Multiple locations nationwide, United States |
| Workplace | On-site |
| Job type | Full-time |
| Category | Government Jobs |
| Salary | $50,460 – $82,007/yr |
| Posted | November 06, 2026 |
| Listing source | USAJOBS |
What you will do day to day
The employer's listing highlights the following as the main responsibilities of the role:
- Explain VA benefit programs and entitlement criteria to veterans and their representatives
- Analyse claims materials, identify issues, and gather relevant evidence
- Conduct interviews and adjudicate compensation and pension claims
- Input the data needed to generate award and notification letters explaining each decision
- Keep claim files accurate and complete throughout the process
- Work with colleagues in Veterans Service Centers and Pension Management Centers
What you will need
- U.S. citizenship
- For GS-7: one year of specialised experience at the GS-5 level, one year of graduate education, or superior academic achievement at the bachelor level
- Higher grades require correspondingly more experience (see the announcement)
- Strong analytical, writing, and interviewing skills
- Selective Service registration is required for males born after December 31, 1959
- Ability to work on-site at one of the 60 listed locations (not a remote position)
This role suits a candidate who is comfortable with formal processes, documentation, and eligibility rules, and who values long-term stability and public service.
Pay and benefits
The advertised salary range for this position is $50,460 – $82,007/yr, as published by U.S. Department of Veterans Affairs. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $50,460-$82,007 per year depending on location and grade (GS-7 to GS-10 ladder)
- Federal benefits including health cover, retirement, and Thrift Savings Plan
- Direct Hire Authority — a faster federal hiring route
- Non-competitive promotion potential to GS-10
- Meaningful work serving veterans and their families
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (USAJOBS), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Apply well before the closing date — government portals rarely grant extensions.
- Answer every questionnaire item and align your résumé wording with the announcement.
- Check citizenship, clearance, and education requirements before investing time.
- Federal résumés can be longer than private-sector ones; include hours, grades, and duties in detail.
Frequently asked questions
Is this a remote job?
No — the announcement states this is not a remote or virtual position; it is on-site at a VA regional office.
What is the first cut-off date?
The first cut-off for referral is November 9, 2026, with further cut-offs through the December 21, 2026 closing date.
How do I apply for the Veterans Service Representative position?
Use the Apply button on this page — it opens the source listing on USAJOBS. US Jobs Hub never charges job seekers and does not collect applications itself.
What is the salary for this Veterans Service Representative role?
The advertised range is $50,460 – $82,007/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Where is this job located?
This position is listed for Multiple locations nationwide, United States and is a On-site role. Confirm the exact workplace address on the official listing.
Need help applying? Read our guide: Job Interview Preparation: A Practical Guide — written for government jobs applicants in the USA.
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