Remote Customer Service Representative (Bilingual Spanish)
About this role
Vimo is hiring bilingual (Spanish/English) customer service representatives to help US consumers find and enroll in health insurance through its platform. The fully remote role pays $19 per hour (about $39,520 per year) plus performance incentives, and includes a paid three-week training period before taking live calls. Because agents handle sensitive health and insurance data, the employer requires a dedicated private workspace, a hard-wired 100 Mbps cable or fiber connection, and the ability to clear a background check and drug test within three days of an offer. Committed attendance throughout training is mandatory, making this a good fit for dependable candidates who want steady remote work in healthcare.
We added this customer service jobs opening on October 20, 2026 after reviewing the employer's posting. The role is offered on a remote basis, giving you the flexibility to work from home within the stated location area. The advertised pay for the position is $39,520 – $39,520/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | Vimo |
|---|---|
| Job title | Remote Customer Service Representative (Bilingual Spanish) |
| Location | Remote (US) |
| Workplace | Remote |
| Job type | Full-time |
| Category | Customer Service Jobs |
| Salary | $39,520 – $39,520/yr |
| Posted | October 20, 2026 |
| Listing source | Indeed |
What you will do day to day
Based on the employer's posting, a typical week in this position at Vimo would centre on the following duties:
- Assist consumers in Spanish and English with health insurance questions and enrollment
- Guide callers through plan options and explain coverage details clearly
- Document interactions accurately in CRM and enrollment systems
- Follow up with consumers who need additional information to complete enrollment
- Meet quality, attendance, and performance targets, including during the paid training period
What you will need
- Fluent in both English and Spanish, written and spoken
- 18 years or older and authorized to work in the United States
- Dedicated, private, secure workspace in your home with no background noise
- Hard-wired ethernet connection: 100 Mbps cable or fiber internet
- Able to pass a background check and drug test within 3 days of an offer
- Committed attendance for the full 3-week paid training schedule
This role suits a patient, clear communicator who stays calm under pressure and genuinely enjoys helping people solve problems.
Pay and benefits
The advertised salary range for this position is $39,520 – $39,520/yr, as published by Vimo. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $19 per hour (about $39,520 per year) plus performance incentives
- Fully remote with paid 3-week training period
- Work in the growing health-insurance enrollment space
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the official listing (Indeed), where applications are submitted directly to Vimo.
- Complete every field of the official application and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Mention your typing speed and any support tools you know (Zendesk, Freshdesk, CRMs).
- Give a brief example of handling a difficult customer in your cover note.
- If you speak a second language, put it near the top — it is a real advantage in support hiring.
- For phone-based roles, note that you have a quiet space and a reliable headset and connection.
Frequently asked questions
Do I need prior insurance experience?
The posting emphasizes bilingual fluency and reliable attendance; insurance knowledge is taught during the paid training.
Can I work from any US state?
The listing was posted under Florida but describes US remote eligibility — confirm your state is covered during the application.
How do I apply for the Remote Customer Service Representative (Bilingual Spanish) position?
Use the Apply button on this page — it opens the official listing on Indeed, where you submit your application directly to Vimo. US Jobs Hub never charges job seekers and does not collect applications itself.
What is the salary for this Remote Customer Service Representative (Bilingual Spanish) role?
The advertised range is $39,520 – $39,520/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote (US)). Check the official listing for any state, time-zone, or work-authorization limits that apply.