Customer Service Representative I

About this role

Rentokil Pest Control is hiring a Customer Service Representative I for a remote, full-time role based around Concord, New Hampshire. This is an entry-level-friendly position for candidates with a degree: you will take customer calls, book and confirm service visits, and keep account details accurate. Benefits start on day one for full-time colleagues, which makes this a solid first step into a large, stable company. If you are organised, friendly on the phone, and want a remote role with a clear daily structure, this one is worth a look.

We added this entry-level jobs opening on November 06, 2026 after reviewing the employer's posting. The role is offered on a remote basis, giving you the flexibility to work from home within the stated location area. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.

Job snapshot

What you will do day to day

The employer's listing highlights the following as the main responsibilities of the role:

• Answer inbound customer calls and handle service enquiries professionally
• Book, confirm, and reschedule pest control service visits
• Update customer account and service details accurately
• Explain services, appointments, and next steps clearly to customers
• Escalate anything unusual to the right team member
• Keep daily records complete so the service team has what it needs

What you will need

• A degree or equivalent education (entry-level with degree)
• Clear, friendly spoken communication
• Comfort working from home with a reliable computer and internet connection
• Organised approach to bookings, notes, and follow-ups
• Willingness to learn Rentokil services and procedures

This role is designed for candidates at the start of their career — reliability, a willingness to learn, and a positive attitude carry as much weight as experience.

Pay and benefits

Rentokil Pest Control has not published a fixed salary range in this listing, which is common for roles where pay is set by experience, grade, or location. Check the source listing for the current pay details, and compare the benefits below when judging the overall package.

Benefits listed by the employer

• Benefits start on day one for full-time colleagues
• Fully remote role based around Concord, New Hampshire
• Full-time schedule with clear daily structure
• Entry-level friendly for candidates with a degree
• Stable employer — part of the global Rentokil family of companies

How to apply

1. Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
2. Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
3. Click the Apply button on this page. It takes you to the source listing (GlobalWork), where the original posting is linked — always confirm the role, pay and deadline there before applying.
4. Complete every field of the application on the source listing and double-check your contact details before submitting.
5. Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.

Tips to strengthen your application

• Use coursework, volunteering, and part-time work as evidence — employers expect a short history.
• A short cover note explaining why this role, specifically, goes a long way at entry level.
• Apply promptly and follow up once, politely, after about a week.
• Make sure your voicemail and email address sound professional.

Frequently asked questions

Need help applying? Read our guide: Entry-Level Job Search Guide: Landing Your First Job — written for entry-level jobs applicants in the USA.

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