Customer Service Representative, Financial
About this role
Concentrix is hiring a remote Customer Service Representative for financial services, supporting well-known global brands from anywhere in the United States. The role suits a customer-focused professional who enjoys helping people, solving problems, and delivering excellent service. You will handle inbound support, resolve basic technical and service issues, document interactions in company systems, and suggest additional products where they genuinely fit. Concentrix provides training, technology support, and career development inside a large global customer experience company.
We added this remote jobs opening on October 29, 2026 after reviewing the employer's posting. This is a remote position, which means day-to-day work happens from your home office with regular online collaboration. The advertised pay for the position is $31,200 – $31,200/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | Concentrix |
|---|---|
| Job title | Customer Service Representative, Financial |
| Location | Remote, United States |
| Workplace | Remote |
| Job type | Full-time |
| Category | Remote Jobs |
| Salary | $31,200 – $31,200/yr |
| Posted | October 29, 2026 |
| Listing source | Gulf Career Hunt (Concentrix listing) |
What you will do day to day
While every employer organises the work slightly differently, the core of this Customer Service Representative, Financial role at Concentrix covers the following:
- Provide inbound customer support following established call flows
- Help customers resolve basic technical and service-related issues
- Track, document, and retrieve customer information in company databases
- Recommend additional products or services where appropriate
- Deliver professional, positive customer experiences on every contact
- Meet team quality and performance standards
What you will need
- At least 1 year of customer service experience
- At least 6 months of soft sales experience, such as upselling or telemarketing
- High school diploma or GED
- U.S. residence with a valid U.S. address
- Open availability to support business requirements
- Clear communication and comfort with support technology
This role suits someone who is self-directed, communicates clearly in writing, and can keep a consistent routine without an office around them.
Pay and benefits
The advertised salary range for this position is $31,200 – $31,200/yr, as published by Concentrix. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- Hourly pay of $15, with remote work from anywhere in the United States
- Paid training and technology support from Concentrix
- Career development inside a global customer experience company
- Experience supporting financial services for major brands
- Structured team environment with performance coaching
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the official listing (Gulf Career Hunt (Concentrix listing)), where applications are submitted directly to Concentrix.
- Complete every field of the official application and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Set up and mention a dedicated, quiet home workspace — remote employers ask about it.
- Highlight written communication: most remote screening happens over email and chat.
- Confirm you are in an eligible state or time zone before applying, and say so in your cover note.
- List the collaboration tools you already know (Slack, Zoom, Teams, Google Workspace).
Frequently asked questions
Is sales experience required?
Yes, at least 6 months of soft sales experience, such as recommending products or telemarketing, is listed as a requirement.
Where can I be based?
Anywhere in the United States, with a valid U.S. address.
How do I apply for the Customer Service Representative, Financial position?
Use the Apply button on this page — it opens the official listing on Gulf Career Hunt (Concentrix listing), where you submit your application directly to Concentrix. US Jobs Hub never charges job seekers and does not collect applications itself.
What is the salary for this Customer Service Representative, Financial role?
The advertised range is $31,200 – $31,200/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote, United States). Check the official listing for any state, time-zone, or work-authorization limits that apply.