Customer Service Representative
About this role
TTEC is hiring entry-level Customer Service Representatives to work remotely, paying $13.00 to $16.35 an hour. You will answer customer calls and messages, solve everyday account problems, and keep accurate notes, with paid remote training provided before you start live customer work. The role asks for a high school diploma and about six months of customer-facing experience — retail, restaurant, or call center work all counts — plus a wired internet connection over 25 Mbps and a webcam for training. TTEC does not hire in Alaska, California, Hawaii, Illinois, or Montana.
We added this entry-level jobs opening on October 28, 2026 after reviewing the employer's posting. The role is offered on a remote basis, giving you the flexibility to work from home within the stated location area. The advertised pay for the position is $27,040 – $34,008/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | TTEC |
|---|---|
| Job title | Customer Service Representative |
| Location | Remote (United States) |
| Workplace | Remote |
| Job type | Full-time |
| Category | Entry-Level Jobs |
| Salary | $27,040 – $34,008/yr |
| Posted | October 28, 2026 |
| Listing source | TempBird (TTEC listing, Oct 2026) |
What you will do day to day
The employer's listing highlights the following as the main responsibilities of the role:
- Answer customer questions by phone and chat in a friendly, professional manner
- Resolve routine customer problems and escalate complex issues when needed
- Record accurate notes for every customer interaction
- Follow scripts and procedures while adapting to each customer
- Meet quality and productivity targets set by the team
- Complete paid remote training before starting live customer work
What you will need
- High school diploma or equivalent
- About 6 months of customer-facing experience (retail, restaurant, or call center work counts)
- Wired internet connection over 25 Mbps and a webcam for paid training
- A quiet, private place to work from home
- Strong communication skills and a calm, helpful manner
- Not based in AK, CA, HI, IL, or MT
This role is designed for candidates at the start of their career — reliability, a willingness to learn, and a positive attitude carry as much weight as experience.
Pay and benefits
The advertised salary range for this position is $27,040 – $34,008/yr, as published by TTEC. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $13.00–$16.35 per hour
- Fully remote work from home with paid training
- An entry-level route into a large global customer service company
- Structured training and support while you learn the role
- Experience that transfers to many customer-facing careers
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the official listing (TempBird (TTEC listing, Oct 2026)), where applications are submitted directly to TTEC.
- Complete every field of the official application and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Use coursework, volunteering, and part-time work as evidence — employers expect a short history.
- A short cover note explaining why this role, specifically, goes a long way at entry level.
- Apply promptly and follow up once, politely, after about a week.
- Make sure your voicemail and email address sound professional.
Frequently asked questions
Do I need experience to apply?
About six months of customer-facing experience is asked for — retail, restaurant, or call center work all counts.
Which states are excluded?
TTEC is not hiring in Alaska, California, Hawaii, Illinois, or Montana for this role.
What is the salary for this Customer Service Representative role?
The advertised range is $27,040 – $34,008/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote (United States)). Check the official listing for any state, time-zone, or work-authorization limits that apply.