Customer Support Specialist (Part-Time)
About this role
Remember The Milk, the popular to-do list app, is looking for a part-time Customer Support Specialist to help its users by written message only — no phones at all. You will answer questions through the inbox, community forums, and social media, helping people get the most out of the app. The role is about 15 hours a week, with up to five optional extra hours, and it is fully remote. It suits a clear, friendly writer who enjoys solving small problems and helping people stay organised.
This listing sits in our Part-Time Jobs section and was posted on November 07, 2026. This is a remote position, which means day-to-day work happens from your home office with regular online collaboration. The advertised pay for the position is $23,400 – $36,400/yr, as published by the employer. On this page you will find the responsibilities, the requirements the employer is screening for, the benefits on offer, and a step-by-step route to submit your application.
Job snapshot
| Employer | Remember The Milk |
|---|---|
| Job title | Customer Support Specialist (Part-Time) |
| Location | Remote, United States |
| Workplace | Remote |
| Job type | Part-time |
| Category | Part-Time Jobs |
| Salary | $23,400 – $36,400/yr |
| Posted | November 07, 2026 |
| Listing source | Networking Mama Side Hustle Vault |
What you will do day to day
While every employer organises the work slightly differently, the core of this Customer Support Specialist (Part-Time) role at Remember The Milk covers the following:
- Answer customer questions by email, inbox, forums, and social media — no phone calls
- Help users with account setup, features, and everyday troubleshooting
- Write clear, friendly replies that solve the problem in one message where possible
- Spot recurring questions and suggest improvements to help pages and replies
- Keep support records tidy so follow-ups stay organised
- Share user feedback with the team so the app keeps improving
What you will need
- Strong written English and a friendly, professional tone
- Comfortable working independently from home on a flexible part-time schedule
- Good judgement for deciding when an issue needs to be escalated
- Familiarity with to-do and productivity apps is a plus
- Reliable computer and internet connection
- Able to complete a short writing exercise as part of the application
This role suits someone looking for dependable hours that fit around other commitments such as study, family, or a second job.
Pay and benefits
The advertised salary range for this position is $23,400 – $36,400/yr, as published by Remember The Milk. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $30-$35 per hour, part-time at around 15 hours a week with up to 5 optional extra hours
- Fully remote, written-support-only role — no phones
- Flexible schedule around a small weekly commitment
- Work for a well-known productivity app with a loyal user base
- Apply by email with a resume and a short writing exercise
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (Networking Mama Side Hustle Vault), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- State your availability clearly in the application — managers screen for schedule fit first.
- Ask whether extra hours or a full-time path are available if that matters to you.
- Reliability is the top hiring factor for part-time roles; reference it with examples.
- Confirm the commute and shift pattern work for you before accepting.
Frequently asked questions
Is this a phone support job?
No — all support is written, through the inbox, forums, and social media. There are no phone calls.
How many hours a week is it?
About 15 hours a week, with up to 5 optional extra hours available.
How do I apply for the Customer Support Specialist (Part-Time) position?
Use the Apply button on this page — it opens the source listing on Networking Mama Side Hustle Vault. US Jobs Hub never charges job seekers and does not collect applications itself.
What is the salary for this Customer Support Specialist (Part-Time) role?
The advertised range is $23,400 – $36,400/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote, United States). Check the official listing for any state, time-zone, or work-authorization limits that apply.
Need help applying? Read our guide: Entry-Level Job Search Guide: Landing Your First Job — written for part-time jobs applicants in the USA.
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