Healthcare Customer Service Representative
About this role
Carenet Health is hiring a remote Healthcare Customer Service Representative to support patients and health plan members by phone from home, with a start date of November 12, 2026. You will answer incoming calls, explain benefits and eligibility in plain language, and connect callers with the right care resources. The role pays $15.00 per hour and suits someone with a calm phone manner, good listening skills, and at least six months of customer service experience. Note that hiring is restricted in a list of states, so check eligibility for your state before applying.
We added this remote jobs opening on November 04, 2026 after reviewing the employer's posting. The role is offered on a remote basis, giving you the flexibility to work from home within the stated location area. The advertised pay for the position is $31,200 – $31,200/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | Carenet Health |
|---|---|
| Job title | Healthcare Customer Service Representative |
| Location | Remote, United States |
| Workplace | Remote |
| Job type | Full-time |
| Category | Remote Jobs |
| Salary | $31,200 – $31,200/yr |
| Posted | November 04, 2026 |
| Listing source | Carenet Health |
What you will do day to day
While every employer organises the work slightly differently, the core of this Healthcare Customer Service Representative role at Carenet Health covers the following:
- Answer inbound calls from patients and health plan members
- Explain benefits, eligibility, and coverage questions clearly
- Guide callers to appropriate care and support resources
- Document each interaction accurately in company systems
- Follow privacy and compliance rules on every call
What you will need
- At least 6 months of customer service experience
- Strong spoken communication and active listening skills
- A quiet home workspace and reliable internet connection
- Comfort working scheduled shifts from home
- Must reside in a state where Carenet Health hires
This role suits someone who is self-directed, communicates clearly in writing, and can keep a consistent routine without an office around them.
Pay and benefits
The advertised salary range for this position is $31,200 – $31,200/yr, as published by Carenet Health. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- Fully remote, work-from-home position
- Set hourly pay of $15.00 per hour
- Training provided before the November 12 start date
- Experience in the growing healthcare support field
- A structured schedule with a dedicated team
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (Carenet Health), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Set up and mention a dedicated, quiet home workspace — remote employers ask about it.
- Highlight written communication: most remote screening happens over email and chat.
- Confirm you are in an eligible state or time zone before applying, and say so in your cover note.
- List the collaboration tools you already know (Slack, Zoom, Teams, Google Workspace).
Frequently asked questions
When does this role start?
The listed start date is November 12, 2026, following training.
Can I apply from any US state?
No. Carenet Health does not hire in a list of states including Arizona, California, Colorado, New York, and Washington, so check the listing for the full list.
What is the salary for this Healthcare Customer Service Representative role?
The advertised range is $31,200 – $31,200/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote, United States). Check the official listing for any state, time-zone, or work-authorization limits that apply.
Need help applying? Read our guide: How to Apply for Remote Jobs (and Actually Get Replies) — written for remote jobs applicants in the USA.
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