Remote Customer Care Representative
About this role
Personal Best Karate is looking for a friendly and dependable Remote Customer Care Representative to support its members, parents, and prospective students. Working remotely from the Norton, Massachusetts area, you will be the warm first point of contact for families — answering questions, helping with enrolment, and keeping members informed and looked after. This is a full-time, entry-level-friendly role for someone with a degree who communicates clearly and enjoys helping people. If you like structured days, steady routines, and being the person families rely on, this is a strong fit.
Posted on November 06, 2026, this opening appears in our Full-Time Jobs listings. The role is offered on a remote basis, giving you the flexibility to work from home within the stated location area. The advertised pay for the position is $48,000 – $54,000/yr, as published by the employer. The sections below summarise the role in our own words: what you would be doing, what the employer expects, what is offered in return, and exactly how to apply.
Job snapshot
| Employer | Personal Best Karate |
|---|---|
| Job title | Remote Customer Care Representative |
| Location | Remote, Norton, MA, United States |
| Workplace | Remote |
| Job type | Full-time |
| Category | Full-Time Jobs |
| Salary | $48,000 – $54,000/yr |
| Posted | November 06, 2026 |
| Listing source | GlobalWork |
What you will do day to day
Based on the employer's posting, a typical week in this position at Personal Best Karate would centre on the following duties:
- Provide professional assistance to members, parents, and prospective students by phone and digital channels
- Answer questions about classes, schedules, enrolment, and membership options
- Help new families through the sign-up process and follow up on enquiries
- Keep member records and enquiry notes accurate and up to date
- Resolve everyday concerns promptly and escalate anything unusual to the studio team
- Support the studio with routine administrative and communication tasks
What you will need
- A degree or equivalent education (entry-level with degree)
- Clear, friendly written and spoken communication
- Comfort working from home with a reliable computer and internet connection
- Organised approach to handling enquiries and follow-ups
- Comfortable speaking with parents and families in a helpful, patient tone
This role suits a candidate looking for a stable, long-term position with a regular schedule and room to grow.
Pay and benefits
The advertised salary range for this position is $48,000 – $54,000/yr, as published by Personal Best Karate. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $48,000-$54,000 per year
- Fully remote role based around Norton, Massachusetts
- Full-time schedule with steady routines
- Work supporting families and a community martial arts school
- Entry-level friendly for candidates with a degree
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (GlobalWork), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Tailor your résumé to this listing rather than sending a generic version.
- Research the employer so you can explain, specifically, why you want this role.
- Compare total compensation — benefits and leave — not just the salary line.
- Prepare concrete examples of past results for the interview stage.
Frequently asked questions
Is this role remote?
Yes — the role is remote, based around Norton, Massachusetts.
What is the pay?
The advertised salary range is $48,000-$54,000 per year.
How do I apply for the Remote Customer Care Representative position?
Use the Apply button on this page — it opens the source listing on GlobalWork. US Jobs Hub never charges job seekers and does not collect applications itself.
Need help applying? Read our guide: Job Interview Preparation: A Practical Guide — written for full-time jobs applicants in the USA.
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