Bilingual Care Scheduling Coordinator

About this role

Hero Practice Services is hiring a Bilingual Care Scheduling Coordinator, a remote role based in Colorado paying $18.50 per hour. The job centers on scheduling care appointments and helping patients and practices in both Spanish and English, so fluency in both languages is essential. Customer-service or call-center experience is expected, along with a calm, organized approach to calendars and patient communication. It is a strong fit for bilingual candidates who want steady remote work in healthcare support.

This listing sits in our Customer Service Jobs section and was posted on October 31, 2026. This is a remote position, which means day-to-day work happens from your home office with regular online collaboration. The advertised pay for the position is $38,480 – $38,480/yr, as published by the employer. On this page you will find the responsibilities, the requirements the employer is screening for, the benefits on offer, and a step-by-step route to submit your application.

Job snapshot

What you will do day to day

The employer's listing highlights the following as the main responsibilities of the role:

• Schedule care appointments for patients and practices
• Communicate with patients in Spanish and English
• Confirm, reschedule, and follow up on appointments
• Keep scheduling records accurate and up to date
• Resolve scheduling questions and conflicts politely
• Coordinate with practice staff on availability changes

What you will need

• Bilingual fluency in Spanish and English
• Customer-service or call-center experience
• Strong organizational and scheduling skills
• Clear, friendly phone and written communication
• Reliable computer and internet connection
• Based in Colorado and authorized to work in the United States

This role suits a patient, clear communicator who stays calm under pressure and genuinely enjoys helping people solve problems.

Pay and benefits

The advertised salary range for this position is $38,480 – $38,480/yr, as published by Hero Practice Services. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.

Benefits listed by the employer

• Remote role based in Colorado
• Pay of $18.50 per hour as advertised
• Steady full-time work in healthcare support
• Use of bilingual skills every day
• Health benefits and paid time off options

How to apply

1. Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
2. Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
3. Click the Apply button on this page. It takes you to the official listing (Two Chicks With A Side Hustle (remote jobs, Oct 26, 2026)), where applications are submitted directly to Hero Practice Services.
4. Complete every field of the official application and double-check your contact details before submitting.
5. Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.

Tips to strengthen your application

• Mention your typing speed and any support tools you know (Zendesk, Freshdesk, CRMs).
• Give a brief example of handling a difficult customer in your cover note.
• If you speak a second language, put it near the top — it is a real advantage in support hiring.
• For phone-based roles, note that you have a quiet space and a reliable headset and connection.

Frequently asked questions

Need help applying? Read our guide: How to Apply for Remote Jobs (and Actually Get Replies) — written for customer service jobs applicants in the USA.

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