Customer Support Specialist
About this role
A Texas-based client hiring through CS-Recruiters is looking for an entry-level Customer Support Specialist to work fully remotely, paying $45,000 to $65,000 a year. You will help customers by phone, email, and chat, solve account problems, and keep accurate records of every interaction, with medical, dental, and vision insurance, a 401(k) with company match, paid time off, a home office stipend, and a path into senior support, operations, or CX management roles. The role is listed as entry level, so it is a realistic first step into remote customer support.
We added this customer service jobs opening on October 28, 2026 after reviewing the employer's posting. The role is offered on a remote basis, giving you the flexibility to work from home within the stated location area. The advertised pay for the position is $45,000 – $65,000/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | CS-Recruiters (Texas Client) |
|---|---|
| Job title | Customer Support Specialist |
| Location | Remote (Texas, USA) |
| Workplace | Remote |
| Job type | Full-time |
| Category | Customer Service Jobs |
| Salary | $45,000 – $65,000/yr |
| Posted | October 28, 2026 |
| Listing source | CS-Recruiters (posted Oct 19, 2026) |
What you will do day to day
Based on the employer's posting, a typical week in this position at CS-Recruiters (Texas Client) would centre on the following duties:
- Help customers by phone, email, and chat with account questions and problems
- Resolve routine issues and escalate complex cases when needed
- Keep accurate records of every customer interaction
- Follow support procedures while adapting to each customer
- Meet quality and productivity targets set by the team
- Share feedback that helps improve the customer experience
What you will need
- Entry-level role — prior customer service experience is helpful but not essential
- Strong written and spoken English communication skills
- Comfortable using a computer and learning new support tools
- A quiet, private place to work with reliable internet
- Patient, friendly manner with customers
- Able to manage time well while working remotely
This role suits a patient, clear communicator who stays calm under pressure and genuinely enjoys helping people solve problems.
Pay and benefits
The advertised salary range for this position is $45,000 – $65,000/yr, as published by CS-Recruiters (Texas Client). Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $45,000–$65,000 annual salary
- Fully remote role across the United States
- Medical, dental, and vision insurance
- 401(k) with company match, PTO, and paid holidays
- Home office stipend and career growth into senior support, ops, or CX manager tracks
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the official listing (CS-Recruiters (posted Oct 19, 2026)), where applications are submitted directly to CS-Recruiters (Texas Client).
- Complete every field of the official application and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Mention your typing speed and any support tools you know (Zendesk, Freshdesk, CRMs).
- Give a brief example of handling a difficult customer in your cover note.
- If you speak a second language, put it near the top — it is a real advantage in support hiring.
- For phone-based roles, note that you have a quiet space and a reliable headset and connection.
Frequently asked questions
What does the role pay?
The posted range is $45,000 to $65,000 per year.
Is experience required?
No — this is listed as an entry-level role.
How do I apply for the Customer Support Specialist position?
Use the Apply button on this page — it opens the official listing on CS-Recruiters (posted Oct 19, 2026), where you submit your application directly to CS-Recruiters (Texas Client). US Jobs Hub never charges job seekers and does not collect applications itself.
Is this position fully remote?
Yes — this role is listed as remote (Remote (Texas, USA)). Check the official listing for any state, time-zone, or work-authorization limits that apply.