Customer Care Representative
About this role
Conifer Health Solutions is hiring a remote Customer Care Representative to help patients and customers by phone, working scheduled Central Time shifts from home. You will handle billing and account questions, explain charges in understandable terms, and resolve concerns with patience and care. The posted pay range is $14.50 to $21.80 per hour, and applicants must live in the United States. It is a good fit for someone with healthcare or billing support experience who communicates clearly and stays organized under a steady call volume.
We added this customer service jobs opening on November 04, 2026 after reviewing the employer's posting. The position is fully remote, so you can work from home while staying connected to the wider team online. The advertised pay for the position is $30,160 – $45,344/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | Conifer Health Solutions |
|---|---|
| Job title | Customer Care Representative |
| Location | Remote, United States |
| Workplace | Remote |
| Job type | Full-time |
| Category | Customer Service Jobs |
| Salary | $30,160 – $45,344/yr |
| Posted | November 04, 2026 |
| Listing source | Conifer Health Solutions |
What you will do day to day
While every employer organises the work slightly differently, the core of this Customer Care Representative role at Conifer Health Solutions covers the following:
- Answer customer calls about billing and account questions
- Explain charges, balances, and payment options clearly
- Resolve concerns and escalate complex cases when needed
- Record call notes accurately in company systems
- Work scheduled Central Time shifts from home
What you will need
- Must reside in the United States
- Ability to work scheduled Central Time shifts
- Strong communication and problem-solving skills
- Comfort with billing or healthcare terminology is a plus
- A reliable home internet connection and quiet workspace
This role suits a patient, clear communicator who stays calm under pressure and genuinely enjoys helping people solve problems.
Pay and benefits
The advertised salary range for this position is $30,160 – $45,344/yr, as published by Conifer Health Solutions. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- Fully remote, work-from-home role
- Hourly pay from $14.50 to $21.80 per hour
- Full-time schedule with set shifts
- Experience with a large US healthcare services company
- Training and ongoing team support
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (Conifer Health Solutions), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Mention your typing speed and any support tools you know (Zendesk, Freshdesk, CRMs).
- Give a brief example of handling a difficult customer in your cover note.
- If you speak a second language, put it near the top — it is a real advantage in support hiring.
- For phone-based roles, note that you have a quiet space and a reliable headset and connection.
Frequently asked questions
What hours will I work?
The role works scheduled Central Time shifts, set by the team.
Do I need healthcare experience?
Healthcare or billing support experience helps, but strong communication and a willingness to learn are the core requirements.
How do I apply for the Customer Care Representative position?
Use the Apply button on this page — it opens the source listing on Conifer Health Solutions. US Jobs Hub never charges job seekers and does not collect applications itself.
What is the salary for this Customer Care Representative role?
The advertised range is $30,160 – $45,344/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote, United States). Check the official listing for any state, time-zone, or work-authorization limits that apply.
Need help applying? Read our guide: How to Apply for Remote Jobs (and Actually Get Replies) — written for customer service jobs applicants in the USA.
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