Customer Service Representative
About this role
Modivcare, a healthcare services company, is seeking a Customer Service Representative to join its remote support team in Pennsylvania. The role pays $17 an hour and is open to candidates with zero to two years of customer service or contact-centre experience, making it a realistic entry point into healthcare support. You will help patients and members by phone and online, working in a contact centre that operates around the clock. Applicants must live in Pennsylvania, keep a dedicated home workspace, and be available for nights, weekends and holidays as scheduled.
Posted on November 05, 2026, this opening appears in our Entry-Level Jobs listings. This is a remote position, which means day-to-day work happens from your home office with regular online collaboration. The advertised pay for the position is $35,360 – $35,360/yr, as published by the employer. The sections below summarise the role in our own words: what you would be doing, what the employer expects, what is offered in return, and exactly how to apply.
Job snapshot
| Employer | Modivcare |
|---|---|
| Job title | Customer Service Representative |
| Location | Remote, PA, United States |
| Workplace | Remote |
| Job type | Full-time |
| Category | Entry-Level Jobs |
| Salary | $35,360 – $35,360/yr |
| Posted | November 05, 2026 |
| Listing source | Gulf Career Hunt |
What you will do day to day
Based on the employer's posting, a typical week in this position at Modivcare would centre on the following duties:
- Answer inbound calls and messages from patients, members and healthcare partners
- Resolve routine questions about services, appointments and accounts
- Document every interaction accurately and completely
- Escalate complex or urgent cases to the right team promptly
- Follow scripts, policies and compliance requirements for healthcare support
- Work scheduled shifts in a 24/7/365 contact centre, including nights, weekends and holidays
What you will need
- Zero to two years of customer service or contact-centre experience
- Must reside in Pennsylvania
- A dedicated, private workspace suitable for remote work
- Able to attend all required training sessions and remain on camera during the first 30 days
- Availability for a 24/7/365 schedule, including nights, weekends and holidays
- Clear communication skills and a calm, helpful manner on the phone
This role is designed for candidates at the start of their career — reliability, a willingness to learn, and a positive attitude carry as much weight as experience.
Pay and benefits
The advertised salary range for this position is $35,360 – $35,360/yr, as published by Modivcare. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $17.00 per hour
- Fully remote role working from home in Pennsylvania
- Entry-level friendly, with training provided
- Healthcare services experience with a national provider
- Stable full-time schedule in a 24/7 contact centre
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (Gulf Career Hunt), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Use coursework, volunteering, and part-time work as evidence — employers expect a short history.
- A short cover note explaining why this role, specifically, goes a long way at entry level.
- Apply promptly and follow up once, politely, after about a week.
- Make sure your voicemail and email address sound professional.
Frequently asked questions
Do I need experience to apply?
No — the role asks for zero to two years of customer service or contact-centre experience, so beginners are welcome.
Where must I live for this role?
You must reside in Pennsylvania and have a dedicated work-from-home setup that meets the company’s requirements.
What is the salary for this Customer Service Representative role?
The advertised range is $35,360 – $35,360/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote, PA, United States). Check the official listing for any state, time-zone, or work-authorization limits that apply.
Need help applying? Read our guide: Entry-Level Job Search Guide: Landing Your First Job — written for entry-level jobs applicants in the USA.
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