Customer Service Representative

About this role

Endurance Warranty Services is looking for a Customer Service Representative to join its remote team full-time. You will handle inbound calls from customers with vehicle protection plans, answer questions about their coverage, and update administrative details so every account stays accurate. The role suits someone with a positive attitude and strong attention to detail who enjoys steady, structured phone work from home. The advertised pay is $39,000 a year, and the role is listed for junior-level candidates.

This listing sits in our Customer Service Jobs section and was posted on November 06, 2026. The role is offered on a remote basis, giving you the flexibility to work from home within the stated location area. The advertised pay for the position is $39,000 – $39,000/yr, as published by the employer. On this page you will find the responsibilities, the requirements the employer is screening for, the benefits on offer, and a step-by-step route to submit your application.

Job snapshot

What you will do day to day

While every employer organises the work slightly differently, the core of this Customer Service Representative role at Endurance Warranty Services, LLC covers the following:

• Facilitate inbound calls from vehicle protection plan customers
• Answer questions about coverage, claims, and account details
• Update administrative and customer details accurately in company systems
• Follow company procedures for every customer contact
• Escalate complex cases to the appropriate team
• Keep clear, complete records of calls and outcomes

What you will need

• A positive attitude and attention to detail
• Clear spoken communication and a professional phone manner
• Comfort working from home with a reliable computer and internet connection
• Ability to learn coverage terms and follow set procedures
• Junior-level experience; suitable for newer candidates

This role suits a patient, clear communicator who stays calm under pressure and genuinely enjoys helping people solve problems.

Pay and benefits

The advertised salary range for this position is $39,000 – $39,000/yr, as published by Endurance Warranty Services, LLC. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.

Benefits listed by the employer

• $39,000 per year as listed
• Fully remote work from anywhere in the United States
• Full-time schedule with structured inbound-call work
• Experience with a large customer service operation
• Clear procedures and training on coverage products

How to apply

1. Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
2. Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
3. Click the Apply button on this page. It takes you to the source listing (GlobalWork), where the original posting is linked — always confirm the role, pay and deadline there before applying.
4. Complete every field of the application on the source listing and double-check your contact details before submitting.
5. Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.

Tips to strengthen your application

• Mention your typing speed and any support tools you know (Zendesk, Freshdesk, CRMs).
• Give a brief example of handling a difficult customer in your cover note.
• If you speak a second language, put it near the top — it is a real advantage in support hiring.
• For phone-based roles, note that you have a quiet space and a reliable headset and connection.

Frequently asked questions

Need help applying? Read our guide: How to Apply for Remote Jobs (and Actually Get Replies) — written for customer service jobs applicants in the USA.

Related jobs you may like

Browse more: Customer Service Jobs