Customer Service Representative
About this role
Oscar Health is hiring a Customer Service Representative to join its Member and Provider Services team, working remotely from home in Florida. This is an entry-level opening, paying $19 to $21 an hour, and you will help members and healthcare providers with questions about coverage, claims and care. Most of your work happens from your home office, with occasional travel for team meetings and company events. It is a strong first step into health insurance for someone who communicates clearly and genuinely enjoys helping people.
We added this customer service jobs opening on November 03, 2026 after reviewing the employer's posting. This is a remote position, which means day-to-day work happens from your home office with regular online collaboration. The advertised pay for the position is $39,520 – $43,680/yr, as published by the employer. Read the sections below before applying — they break down what the job involves day to day, who it suits, and how the application process works.
Job snapshot
| Employer | Oscar Health |
|---|---|
| Job title | Customer Service Representative |
| Location | Remote, FL, United States |
| Workplace | Remote |
| Job type | Full-time |
| Category | Customer Service Jobs |
| Salary | $39,520 – $43,680/yr |
| Posted | November 03, 2026 |
| Listing source | JoRoute |
What you will do day to day
Based on the employer's posting, a typical week in this position at Oscar Health would centre on the following duties:
- Answer member and provider questions about coverage, claims and health plan services
- Resolve routine service issues and guide callers to the right next step
- Document every interaction accurately in the company’s systems
- Follow up on open cases until each member’s question is fully answered
- Escalate complex or sensitive cases to the appropriate specialist team
- Join occasional in-person team meetings and company events
What you will need
- Entry level — no prior health insurance experience required
- Must reside in Florida for this remote role
- Clear, friendly written and spoken communication
- Comfortable working from a home office with reliable internet
- Able to learn new systems and health plan details quickly
- Willingness to travel occasionally for team meetings and events
This role suits a patient, clear communicator who stays calm under pressure and genuinely enjoys helping people solve problems.
Pay and benefits
The advertised salary range for this position is $39,520 – $43,680/yr, as published by Oscar Health. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $19 to $21 per hour, depending on experience
- Fully remote role with work completed from your home office
- Entry-level friendly — a way into health insurance without prior experience
- Training and support from the Member and Provider Services team
- Health insurer benefits package for eligible employees
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (JoRoute), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Mention your typing speed and any support tools you know (Zendesk, Freshdesk, CRMs).
- Give a brief example of handling a difficult customer in your cover note.
- If you speak a second language, put it near the top — it is a real advantage in support hiring.
- For phone-based roles, note that you have a quiet space and a reliable headset and connection.
Frequently asked questions
Is this role fully remote?
Yes — daily work is completed from your home office in Florida, with occasional travel for team meetings and company events.
What does the role pay?
The set pay rate is $19.00 to $21.00 per hour, as published by the employer.
How do I apply for the Customer Service Representative position?
Use the Apply button on this page — it opens the source listing on JoRoute. US Jobs Hub never charges job seekers and does not collect applications itself.
Need help applying? Read our guide: How to Apply for Remote Jobs (and Actually Get Replies) — written for customer service jobs applicants in the USA.
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