Customer Service Representative (Remote)
About this role
Kobie Marketing is hiring Remote Customer Service Representatives for its contact center team, supporting loyalty programs for well-known brands. You will answer customer questions, resolve issues, and create positive experiences from your home office, working full time at 40 hours a week on set shifts after training. The role pays $17 an hour to start, with performance bonuses of up to $350 a month, and requires residence in one of the listed states. Applicants complete a seven-week remote training program with full attendance before moving into production.
This listing sits in our Customer Service Jobs section and was posted on October 28, 2026. This is a remote position, which means day-to-day work happens from your home office with regular online collaboration. The advertised pay for the position is $35,360 – $39,520/yr, as published by the employer. On this page you will find the responsibilities, the requirements the employer is screening for, the benefits on offer, and a step-by-step route to submit your application.
Job snapshot
| Employer | Kobie Marketing |
|---|---|
| Job title | Customer Service Representative (Remote) |
| Location | Remote (select US states) |
| Workplace | Remote |
| Job type | Full-time |
| Category | Customer Service Jobs |
| Salary | $35,360 – $39,520/yr |
| Posted | October 28, 2026 |
| Listing source | Kobie Marketing (Lever) |
What you will do day to day
Based on the employer's posting, a typical week in this position at Kobie Marketing would centre on the following duties:
- Answer inbound customer contacts and resolve questions about loyalty programs
- Explain program details, rewards, and account information clearly
- Document customer interactions accurately in company systems
- Escalate complex issues to the right team when needed
- Complete a seven-week remote training program with full attendance
What you will need
- A high school diploma from an accredited institution
- At least one year of customer service experience is preferred
- Must live full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma, Tennessee, Minnesota, Ohio, Indiana, or Missouri
- High-speed internet service and a quiet home workspace
- Available for set shifts including weekend coverage
This role suits a patient, clear communicator who stays calm under pressure and genuinely enjoys helping people solve problems.
Pay and benefits
The advertised salary range for this position is $35,360 – $39,520/yr, as published by Kobie Marketing. Final offers in US hiring typically depend on experience, qualifications, and location, and the official listing remains the authoritative source for pay details. Alongside pay, weigh the benefits below — health cover, paid leave, and retirement contributions can add significant value on top of the base figure.
Benefits listed by the employer
- $17 per hour starting pay, with bonuses of up to $350 a month
- Fully remote role with eight company-wide holidays
- Health, dental, and vision coverage and other wellbeing benefits
- Paid training program and ongoing coaching
- Named a Top Workplace in the USA and a Top Remote Workplace
How to apply
- Read the requirements above carefully and check you meet the essentials — US employers screen against them closely.
- Update your résumé so the skills named in this listing are easy to find, using the same wording where it honestly matches your experience.
- Click the Apply button on this page. It takes you to the source listing (Kobie Marketing (Lever)), where the original posting is linked — always confirm the role, pay and deadline there before applying.
- Complete every field of the application on the source listing and double-check your contact details before submitting.
- Keep a note of the posting date and job title so you can follow up politely if you have not heard back within two weeks.
Tips to strengthen your application
- Mention your typing speed and any support tools you know (Zendesk, Freshdesk, CRMs).
- Give a brief example of handling a difficult customer in your cover note.
- If you speak a second language, put it near the top — it is a real advantage in support hiring.
- For phone-based roles, note that you have a quiet space and a reliable headset and connection.
Frequently asked questions
Which states can I live in for this role?
You must live full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma, Tennessee, Minnesota, Ohio, Indiana, or Missouri.
How long is training?
Training is a seven-week remote program that requires full attendance and engagement before you move into production.
How do I apply for the Customer Service Representative (Remote) position?
Use the Apply button on this page — it opens the source listing on Kobie Marketing (Lever). US Jobs Hub never charges job seekers and does not collect applications itself.
What is the salary for this Customer Service Representative (Remote) role?
The advertised range is $35,360 – $39,520/yr, as published by the employer. The final offer depends on experience, qualifications, and location, so confirm the current figure on the official listing before you apply.
Is this position fully remote?
Yes — this role is listed as remote (Remote (select US states)). Check the official listing for any state, time-zone, or work-authorization limits that apply.
Need help applying? Read our guide: How to Apply for Remote Jobs (and Actually Get Replies) — written for customer service jobs applicants in the USA.
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